Caesarstone UK & ROI invests in new customer service team lead

Caesarstone has announced the appointment of Kieta Skinner as customer service team lead, reinforcing the company’s commitment to delivering best-in-class service to its customers and partners.

Kieta joins Caesarstone with a wealth of experience in leading customer service teams, having previously held roles at American biotechnology and biomedical engineering firm, Boston Scientific, and life sciences measurement and tools company, LGC Genomics. With a proven track record in streamlining operations and enhancing customer journeys, Kieta’s appointment marks another step in Caesarstone’s continued investment in elevating its customer experience.

Over the past 18 months, Caesarstone has introduced strategic improvements to better support its customers and trade partners. Kieta’s appointment as customer service team lead further underscores Caesarstone’s commitment to a customer-centric culture and ongoing service excellence, ensuring every interaction reflects the brand’s dedication to quality and genuine partnership.

“Excellent customer service is fundamental to how we operate at Caesarstone,” said Edward Smith, MD at Caesarstone UK & ROI. “Every improvement we’ve made – from operational upgrades to key appointments – reflects our commitment to delivering the best possible experience for our customers and trade partners. Kieta’s leadership will play a fundamental role as we continue to evolve and strengthen our service offering, with her appointment marking another important step in our ongoing investment in customer satisfaction.”