Shower enclosure specialist Merlyn has revealed it has exceeded a significant milestone rating, and with an overall average customer score of 4.9, meaning Merlyn has the highest possible rating of Excellent.
The reviews showcase Merlyn’s reputation for both quality products and its after-sales support service, with customers praising the brand for its reliable spare parts service and overall customer experience. From design to installation and aftercare, Merlyn’s dedication to excellence resonates with retailers, installers, designers and homeowners.
Kathy Egan, Merlyn’s customer experience director, said: "We are genuinely thrilled to have reached this impressive milestone with such a positive Trustpilot rating. The feedback from our customers is a true testament to the hard work and dedication of our team, who continuously strive to provide the very best experience for our customers. We're particularly proud that our reviews highlight not just the quality of our products, but also our exceptional level of personal aftercare and spare parts support, which we know makes all the difference for customer satisfaction. We remain fully committed to continuous improvement and learning from all our customers and will endeavour every day to fulfil our promises to our customers."
