Cyncly has launched Spaces Flex, the SaaS web app that provides a combination of online consumer self-service for inspiration and design, personalised in-store assistance for design and sales, and seamless collaboration with professional designers for 3D space planning. An advancement of Cyncly’s proven Ideal Spaces solution for retailers, Spaces Flex supports the full consumer journey across web and in-person retail. The solution combines design capabilities with tools for demand generation, project management, end-to-end project tracking, and integration to connect processes across the enterprise.
Built on a cloud platform that can be accessed from any location and backed by comprehensive manufacturer catalogs, Spaces Flex is said by Cyncly to help retailers close deals faster and stay closer to consumers at every step of the process.
“Whether a buyer starts online or in-store, Spaces Flex provides an easy, streamlined experience for both the consumer and the seller. Our early adopters are seeing this solution enhance engagement and drive conversions,” said Wynn Grubbs, general manager, Kitchen, Bathroom & Furniture Retail Solutions. “We know that the majority of consumers find design inspiration online, and they’re looking for easy ways to turn inspiration into a personalized design. The power of Spaces Flex is that it helps retailers meet consumers where they are and how they want to shop – and to deliver personalized attention on demand.”
Spaces Flex supports multiple consumer journeys, including online experience and in-store assistance. Designers using Cyncly’s professional Flex design software, such as Winner Flex or Design Flex, can accelerate projects by accessing leads created in Spaces Flex.
Spaces Flex also incorporates 2 applications of AI, designed to accelerate the design and sales process while elevating the consumer experience. Cyncly’s AI modules browse the retailer’s catalogues to find products with the perfect match, which can then be used to design a new room that matches the consumer’s available space and preferred layout. Consumers can also capture room dimensions and structural details to kickstart the design process using just an iPhone Pro or iPad Pro.
Spaces Flex is built on Cyncly’s Flex platform. Flex platform solutions tap into Cyncly’s Content in Cloud, an online database of manufacturer catalogs and 3D assets with rich metadata. With instant access to up-to-date content, Spaces Flex users can ensure inspiration, accuracy, and project flow, including quotations based on live inventory and pricing data for any product configuration.
