Omega PLC has announced the promotion of Katy Snow to the position of contracts sales & operations director. This promotion introduces a new role within the company’s leadership team. By consolidating contract sales and operations Omega aims to optimise the division's efficiency and service, thereby elevating the overall customer experience.
Nurturing and advancing the careers of Omega employees is a key value for the business which actively seeks opportunities to promote from within. Katy Snow has been at the helm of the contracts operations team for over five years, playing a pivotal role in enhancing and evolving Omega's service offerings during this period. With her extensive knowledge of Omega, its clients, and the contracts market, Katy is exceptionally well-suited to her new role, which will bolster Omega's future growth strategy.
John Cahill recently resigned as contract sales director, a role he has held for more than seven years. Omega PLC, CEO, Simon Barber said: “I would like to thank John for the important contribution he has made in firmly establishing Omega as one of the leading branded kitchen suppliers to the contract market. John will remain with the business until November, and he will be working closely with Katy undertaking a full handover during this transitional period.”
Omega holds home developers at the core of its business strategy, believing that outstanding customer service is the key to fostering enduring customer relationships. By integrating contract sales and operations, Omega aims to further enhance its already industry-leading service. Additionally, Omega has plans in place to reinforce and expand its team through strategic hires later this year.
Barber, emphasised, “I am delighted with Katy’s appointment to the board, where she will lead the Contracts team. At Omega, we have an unwavering commitment to prioritising the development of our people and I take great pride in witnessing Katy’s remarkable growth during her tenure of five years with the company. Katy's promotion to the Omega board of directors serves as a significant milestone, exemplifying her achievements within the industry. By uniting the Contract Sales and Operations teams under Katy’s leadership, Omega is poised to deliver a cohesive and efficientservice-oriented approach to its future growth strategy.”
Katy Snow said: "I am eager to embrace this opportunity. Having closely collaborated with John over the past few years, I look forward to building upon the excellent groundwork we have laid, further enhancing our customer experience, and expanding our market share in the years to come."
Omega PLC continues to drive innovation, foster employee growth, and reinforce its position as a leader in the kitchen manufacturing sector. With the recent launch of Novus, the all-new handleless kitchen system, and the strategic restructuring of their teams, Omega is poised for continued success and strengthened customer relationships.
