Brett Jenkinson, head of retail customer experience for KBB distributor PJH, reveals why benchmarking customer feedback is vital if a business is goin...
Thu 8th Aug 2024
There are many lessons to be learned from the pandemic, but the evolution of hybrid trading that borrows from both e-tail and retail is a model that o...
Wed 28th Jul 2021
PJH has announced investment in three new regional distribution centres – in Enfield, Thirsk, and Bristol – which it says is set to bring a significan...
Wed 26th May 2021
"It's good to talk, but better to listen," says head of retail customer experience for PJH, Brett Jenkinson. Here he reveals how PJH has embraced this...
Fri 12th Mar 2021
Tue 27th Jan 2026
Wed 28th Jan 2026
