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PJH's Brett Jenkinson – How customer feedback holds the key to success
Brett Jenkinson, head of retail customer experience for KBB distributor PJH, reveals why benchmarking customer feedback ...
PJH's Brett Jenkinson on hybrid trading in a post-COVID world
There are many lessons to be learned from the pandemic, but the evolution of hybrid trading that borrows from both e-tai...
PJH extends next-day delivery with three new distribution centres
PJH has announced investment in three new regional distribution centres – in Enfield, Thirsk, and Bristol – which i...
PJH's Brett Jenkinson on the importance of listening to the customer
"It's good to talk, but better to listen," says head of retail customer experience for PJH, Brett Jenkinson. Here he rev...
