With the acquisition of Logicom by Cyncly now complete, bathroom design software provider Virtual Worlds is set to be its primary bathroom design product in the UK and Ireland. As a result, Cyncly will not be offering Innoplus or SimpliPlan software to new UK customers from April 2023.
Virtual Worlds award-winning design, visualisation, quoting and invoicing software enables retailers and designers to offer smooth customer service and a fully immersive buying experience. A pioneer of the bathroom industry its 4D technology-led solutions, Virtual Worlds also features an extensive manufacturer catalogue offering to make the process of designing kitchens and bathrooms seamless and immersive.
“From real-time rendering, instant visualisation of material and light editing effects, to a whole raft of new manufacturer catalogues, Virtual Worlds offers retailers so much and with so much more great stuff to come,” said Gordon Bartels, Cyncly Group general manager KBF retail (Kitchen, Bathroom, Furniture).
Virtual Worlds will also be integrated with EQ, the leading software for easy quotes and intelligent project and customer workflow management, to provide users with a one-stop solution for complete bathroom retail management.
“With the onboarding of Virtual Worlds into the Cyncly group, we brought together the best talent and the market-leading solutions in the UK & Ireland bathroom market,” added Bartels. “Our vision is to provide retailers and manufacturers with the best end-to-end solution, from design to easy quote, CRM and project management. Positioning Virtual Worlds in this way enables us to do so.”
Full support will continue to be given to existing customers using Innoplus and SimpliPlan software, which remain prominent design solutions for Cyncly’s European customers. “We will ensure strong customer engagement and continued customer service for our current customers, continuing to sell additional seats, providing training and maintaining all the widely used Innoplus and SimpliPlan catalogues,” explains Bartels. “Our industry expertise, product features and largest catalogue database are unparalleled, and we remain a customer-centric organisation, supporting our clients across all of our software platforms.”