Richard Hibbert – Take time out to invest in your retail business

InsightFeatures Fri 7th Jul 2023 by KBBFocus

Richard Hibbert – Take time out to invest in your retail business

Richard Hibbert – Take time out to invest in your retail business

Richard Hibbert, national chair at the KBSA, explains how retailers can benefit from taking time out away from the showroom, to attend the KBB Industry conference on 27th September.

There is no doubt that it is a challenging time for all retail businesses. The continuing cost of living crisis and rising interest rates are curbing consumer spending, and keeping confidence low. For KBB retailers it may be tempting to cut back. While it is necessary to keep control of the finances, investing in the skills and knowledge needed to keep a business moving forward is essential. The KBB industry conference presents a unique opportunity to hear from industry leading experts on topics that can make a difference.

With a theme of Ingenuity & Building Success, the speakers have been chosen to focus on the tools required for building a successful retail business. The keynote speaker Professor Charles Spence will focus on ‘sensehacking’ KBB showrooms, exploring how to transform them into a multi-sensory experience that enhances both the design and sales process. This is something entirely different, from a world leading authority, which could help showrooms stand out from the crowd in an extremely competitive market.

Mike Bradley, a leading technology professional that develops AI strategies and solutions for business will explore how to unleash new potential for inspiration and innovation through artificial intelligence (AI). AI is much talked about but is often misunderstood, especially the positive aspects and how it could help streamline a business. Mike will share insights into how AI can be strategically implemented to transform businesses by reimagining what’s possible. He will also highlight opportunities for AI to spark ingenuity and enhance experiences.

As well as the guest speakers, the Big Debate brings together some of the most successful KBB retailers in the industry, with invaluable knowledge and experience to share. This year there will be two short presentations to feed into the Big Debate which will follow. The topics are relevant to all KBB retailers and include training and education and inspiring inclusive innovation. The presentations will be made by Barry Moss from Leap and Amanda Hughes from Blum.

The Big Debate panel contributors include Luke Wedgebury from Coalville Kitchens, Joanna Geddes from Kitchens by JS Geddes, Elizabeth Pantling-Jones from Lima Kitchens and Graham Robinson from Halcyon Interiors.

The conference agenda includes a generous amount of time for networking, providing the opportunity to share and learn from others. In addition, the advice surgery brings together companies that offer key business support services to KBSA members, with representatives on hand to discuss how to get the most value from these services.

With so much on offer, we are confident that all attendees will take away something that they can put to good use in their business. There is also a benefit in getting away from the showroom or the office, into a conference environment to refresh and recharge.

The KBB Industry Conference 2023 will take place at the Belfry Hotel and Resort, West Midlands on Wednesday 27th September. The format will include the popular retailer dinner on the evening before the conference, Tuesday 26th September.  The conference will be hosted once again by the journalist and broadcaster Juliet Morris, followed by the awards dinner in the evening. Award-winning comedian, presenter, actor, author and scriptwriter Russell Kane will host the 2023 Designer Awards.

To see a full programme and book your place visit the website HERE.



Tags: insight, features, kbsa, richard hibbert, kbb industry conference 2023

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