Simon Acres Group, the recruitment agency and online training and service provider specialising in the KBB and construction industries, has launched a new training module aimed at builders’ merchants.
The interactive, online training module has been devised in partnership with Andy Gamble, the former MD at RGB Building Supplies, who has recently retired with over 40 years of experience in the builders’ merchanting industry. It is designed for new starters, apprentices and those who are considering a career as a builders’ merchant. It offers an exclusive insight into a ‘day in the life’ of working in this dynamic industry and Andy’s ‘merchanting smart tips’.
Andy Gamble said: “I’ve dedicated my entire career to the builders’ merchanting industry and I understand the challenges, triumphs, and the importance of exceptional customer service that you encounter daily. My goal in this course is to share my views, experiences, and knowledge. I aim to sow seeds of inspiration and offer ideas that can enhance job satisfaction and elevate customers’ experiences. I want to be a guide, drawing from my decades of hands-on experience, to help those just beginning their careers to navigate the challenges and seize the opportunities that come their way in the builders’ merchanting world.”
As well as the training content, those who access the module will also benefit from a final assessment quiz to ensure they have grasped the insights and skills. Upon successfully completing the course, participants will receive a certificate of achievement.
Simon Acres, MD, Simon Acres Group, said: “By investing in this training you gain invaluable insights into the inner workings of builders’ merchants. It provides a unique opportunity for new starters to benefit from over 40 years of experience from a true industry legend. When starting out in any industry, it’s natural to consider the paths that your career may follow. This training module answers many questions that new starters may have and provides valuable tips that can help to accelerate your career.”
Simon Acres Group has also released a new Industry Legends video with Andy Gamble. The video draws upon Andy’s years of experience in merchanting and aims to encourage more young people into the sector.