Tom Reynolds, chief executive of the Bathroom Manufacturers Association, argues that a shift in accountability for non-compliant bathroom products should be taken.
Product compliance is a continuing issue for our bathroom manufacturers. It’s bubbled away for decades and, no doubt, will continue to do so to some extent. That doesn’t mean we all take a collective sigh when the issue is raised again; instead, we should have our eyes firmly fixed on tightening surveillance in the marketplace.
Reputable bathroom manufacturers ensure that products coming to market meet or exceed current regulations. It’s costly but sets them apart and guarantees consumer safety and satisfaction. The BMA recently sent out a safety alert regarding stop-button showerheads, as when used with instantaneous electric showers, they can cause scalding. However, the showerheads were safe to use with mixer-type showers. The issue wasn’t with the showerheads themselves but where they were used and the lack of customer guidance and product information. Working with Trading Standards, we hope the issue is on its way to being resolved.
This recent issue is a shining example of where retailers (and manufacturers) should help consumers make the right choice for their needs, but it’s not just about clear labelling; non-compliant products must be removed. Now, we all know how crucial it is to have bathrooms that are not just stylish, but safe. Despite the great strides made by the Office for Product Safety and Standards (OPSS) and their dedicated team for construction products, we're still facing a challenge in ensuring that every product hitting the shelves meets the gold standard.
Local Trading Standards services, unfortunately, have taken a hit, with funds being redirected to other statutory services by councils. This means the watchful eyes that used to keep tabs on compliance are not as vigilant as they once were. And that's where we need to step up our game.
Let's focus on a critical player in this – the bathroom retailers of the UK. I'm here to make a plea, a call to action.
Currently, it's illegal to install non-compliant products, but the issue is they can still be sold. The spotlight needs to shift to the retailers, with the Government imposing a legal duty on them to ensure compliance with Regulation 4 of the Water Supply (Water Fittings) Regulations. This move can prevent non-compliant products from even entering the market.
I know most of you are already doing your best to ensure your products comply with regulations. But, let's face it, not everyone is playing by the rules. And that's where we need a legal recourse – a safety net to catch those who aren't pulling their weight.
The next step? Intensify enforcement efforts. We need the OPSS to be actively on the lookout for identifying, investigating, and rectifying breaches. Also, let's talk about money – the universal language of motivation. Financial penalties should bite, making it too costly for anyone to bypass regulations.
Implementing this robust system isn't just about catching rule-breakers; it's about boosting consumer confidence. Knowing that every product on the market meets the highest industry standards set by regulators will give consumers the assurance and peace of mind they deserve. It's a win-win for everyone involved.
