Buildbase has become the latest retailer to adopt the ProtectMyInstall.co.uk platform for its retail kitchen and bathroom operation, an installation service with a number of unique features to protect both installers and their customers.
Acquired by The Grafton Group in 1997, Buildbase operates its retail kitchen and bathroom proposition from over 50 showrooms across the UK, previously offering a supply-only service to its customers. The new relationship with BiKBBI and the ProtectMyInstall.co.uk platform will allow Buildbase to signpost its customers to a national network of independently accredited installers, forming independent relationships between these installers and their customers for the installation element of the project.
ProtectMyInstall.co.uk is a free-to-use service for retailers, allowing them to focus on designing and selling kitchens and bathrooms, without the complexity of installation. The service includes a number of benefits for both the installer and their customer, to include protected payments, Trading Standards approved contracts, itemised quotes and an insurance backed guarantee for workmanship. The service also includes a pathway for Alternative Dispute Resolution for added peace of mind.
Speaking on behalf of ProtectMyInstall.co.uk, Chris Parry, UK operations director, pictured, said: “We’ve been absolutely overwhelmed by the support shown by both the senior and showroom team at Buildbase. This is a business that is embracing industry change and proactive in the protection of its customers and those installers they engage.”
More information can be found at www.protectmyinstall.co.uk
