Bathroom and appliance distributor PJH has announced the expansion of its Learning & Development (L&D) team, introducing new talent to further enrich its successful training programme. The new team members include Lauren Fergus as L&D content creator, Justyna Prasek as L&D business partner South, and Guy Buggie as L&D business partner North. Guy, previously responsible for health & safety and compliance training across the UK, brings extensive knowledge in warehousing, transport, and safety. Justyna's expertise lies in people skills and leadership development, while Lauren focuses on content creation for online learning and ensuring smooth learning management system (LMS) operations.
The company says the enlarged team can offer a variety of training, delivered both face-to-face and online utilising various technologies to create tailor-made, engaging and effective learning materials including the use of animation. Together the team will focus on interactivity and scenario-based learning as well as integrating the use of technology to make learning more relatable and targeted to specific PJH roles.
Speaking about the new team, PJH learning & development manager, Dawn Kennedy, said: “We have invested in and enlarged the L&D team to respond better to the diverse needs of the PJH workforce. We are now able to offer enhanced face-to-face and online learning in different ways, allowing employees to access a huge amount of content that is relevant to their role at the click of a button and at any time. The face-to-face learning components work alongside our online platform, allowing learners to book sessions online, receive certificates, and engage interactively during in-person sessions.”
Looking ahead, the enhanced L&D team aims to establish its new structure while exploring further innovations. Future plans include expanding further the face-to-face learning opportunities and enhancing the use of technology in online learning. The success of PJH's evolving L&D program is evident in its achievements: over 600 courses offered, more than 900 enrolments completed, 18,000 self-enrolments, 1,433 hours of online learning consumed, and an outstanding 4.9 out of 5 employee satisfaction rating. The 'Points for Modules' system, rewarding learners with 'Points for Prizes', has further motivated employee engagement and learning.
Pictured from left to right: Guy Buggie, Justyna Prasek, Lauren Fergus and Dawn Kennedy
