The Used Kitchen Exchange has revealed that it has won the Feefo Platinum Trusted Service award – an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, 'Trusted Service' accreditation is awarded to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. This accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service. The Platinum Trusted Service is awarded to businesses such as UKE that have achieved the Feefo Gold standard for three consecutive years or more.
Speaking about the award Helen Lord, founder of UKE said: "After such a challenging year I take my hat off to every member of our team. I am so happy they have received this recognition from our customers. The reviews left have often been personal, mentioning staff members by name and expressing their gratitude for exemplary customer care. Ours is a complex business and we are customer and client facing in every department, from marketing to post sales. All our staff strive to provide a personal service which adds value at every stage. It is heart-warming that this has been recognised by the people who matter most – our customers."