Stefan Seitz on the highlights to look forward to at ISH digital 2021
We talk to Stefan Seitz, brand management director for bathroom trade fair ISH, about what visitors to this year's ISH d...
PJH's Brett Jenkinson on the importance of listening to the customer
"It's good to talk, but better to listen," says head of retail customer experience for PJH, Brett Jenkinson. Here he rev...
Dark secrets: Making the most of black products in bathroom design
After an eternity of white ceramics and enamelled baths, a wealth of black products have made their way onto the market....
Interview: Business is flying, says contracts specialist Derek Miller
While lockdown restrictions continue to hamper retail trade, Scope Bathrooms in Glasgow has benefitted from its long-est...
The last word: How to harness the powerful potential of online reviews
Reviews now form an integral part of a business’s online portfolio and are an effective way of mining new data and con...
Tom Reynolds: Budget 'steadied the ship' but with a glaring omission
Rishi Sunak's budget will boost economic confidence, but the omission of a National Retrofit Strategy is disappointing, ...
Interview: Robert Ginsberg on HiB's unique culture and portfolio
HiB MD Robert Ginsberg reveals to Amelia Thorpe the secrets to developing a successful company culture, and how he has l...
Interview: Flexibility is key to coping with change, says Alan Dodds
While some brands have struggled with the challenges thrown at them by COVID-19, Roca Group has pressed ahead with its g...
ArtiCAD's Theresa Turner on adapting and reacting to customers' needs
We talk to ArtiCAD director Theresa Turner about how the company has faced up to the challenges of the past year, and wh...
Interview: Get niche or get out, says Better Bathrooms CEO Nick Glynne
Aided by the surge in internet shopping, online giant Buy It Direct has turned e-tailer Better Bathrooms into a major su...
Simon Acres asks: "Is your business ready for 'pent-up demand'?"
This week the news has been full of predictions about how, when lockdown eases, pent-up demand will be unleashed as cons...
How the latest shower enclosures have had a maximalist makeover
While up until recently the minimalist frameless look was the sought-after style when it comes to shower enclosures, it ...
Yvonne Orgill: 2021 will be the year we take climate change seriously
Unified Water Label Association MD Yvonne Orgill explains why she believes we have reached a pivotal point in our attitu...
Tom Reynolds: Securing the future of the bathroom sector
For National Apprenticeship Week 2021, chief executive of the Bathroom Manufacturers Association Tom Reynolds reflects o...
Laufen's new freestanding bath range offers a solution for every space
As part of an effort to enhance its wellness collection, Laufen has unveiled six new bath design lines – we talk to Ro...